My Vietnam Post PLUS is an order management application of Vietnam Post, put into use in 2022, that helps senders create orders, track the shipping process, create support requests and reconcile orders in a timely manner. easy and fast.
With a friendly and easy-to-use interface, My Vietnam Post PLUS will be a "powerful" tool for online business shop owners through key functions.
1. Create orders quickly: enter recipient information, weight of goods, service options and shipping methods, etc., customers have completed creating orders.
2. Trial calculation of sending charges
Based on the weight, size of goods, delivery address, the application automatically gives the shipping cost for each order, making it easy for customers to compare freight rates to make the right choice.
3. Track the delivery process anytime, anywhere, timely and accurately
The information of the order such as recipient / sender, time, shipping status, itinerary is clearly displayed to help the sender know all information of the order and provide timely handling in case of delivery. birth, change.
4. Professional order management, statistics, full reports by day, month, quarter
With My Vietnam Post, every order is classified in detail, clearly from the created order, successfully delivered order, unsuccessful delivery order. The order statistics report is presented visually in the form of a pie chart with specific information about their collection, delivery status, and shipping charges.
5. Look up Vietnam Post's shipping points nationwide
The sender can completely search for the nearest post office, optionally based on the filter city, province, district, ward where you want to send the goods.
6. Warning "blacklist" customers are at risk when ordering
Customers who have a bad delivery history such as not receiving goods when the staff arrives, making multiple delivery appointments but not receiving them, etc. All will be blacklisted by My Vietnam Post PLUS, customers who are at risk of explosion. row. During the process of creating an order, if the recipient is a blacklisted customer, My Vietnam Post PLUS will automatically warn you in advance, to help you consider whether to deliver the goods to that person, avoiding the following situations. unfortunately can happen.
7. Other functions
Besides the core functions, My Vietnam Post PLUS also provides customers with a series of useful functions such as
- Manage sender and recipient contacts
- Manage reconciliation, easy COD money
- Support customers quickly through the integrated support channel system
- Connect API with 14 order management software such as Haravan, Sapo, Kiot Viet, ..
- Update news and offers from Vietnam Post every day
- ...
At the My Vietnam Post PLUS application, Vietnam Post provides a variety of delivery services to help senders choose the service that suits their needs such as Courier Service, Economical Delivery Service, Courier Service. E-commerce delivery, Express delivery service, Heavy cargo delivery service, Same price delivery service, ...
Constantly changing to improve and meet the increasing needs of the market and customers, the My Vietnam Post application system is regularly upgraded and improved by Vietnam Post.
In this upgrade, Vietnam Post has changed almost the entire architecture of the My Vietnam Post system; increasing data interoperability with production and business systems in the enterprise's application/information technology ecosystem, synchronizing customer information; contracts, services, tariff tables, policies, communication programs, incentives, advertising. At the same time, standardize and automate business processes, serving customers from marketing, sales, order service to customer care, reconciliation and payment.
With this upgrade, Vietnam Post is expected to improve the experience and add more utilities for customers, strengthen channels, touch points, and bring satisfaction in the process of using the My Vietnam app. Post PLUS as well as business delivery services.
