The TNG helps app helps you clarify questions and problems easily.
The TNG helps app supports you in clarifying questions and problems relating to your internet connection quickly and easily.
Analysis • Automatic problem detection • No waiting time • Go straight to the right instructions
Interactive help • Automatic problem solving • Understandable explanations • Intelligent queries
Contact us • Contact customer support via the app • Transmission of analyzes for faster processing on the hotline
Setup wizard • Detecting the router with camera scan • Activation of the landline connection • Detect WiFi data and automatically set up the connection
Router configuration • Adjust your router settings quickly and easily
Share WiFi • Setting up the WiFi connection for external devices
Optimize WiFi • Improve WLAN coverage through targeted measurements
Actions • Current TNG Stadtnetz promotions at a glance
