SAMANTHA

The SAMANTHA application has several important features as follows:
- Agent
SAMANTHA is ready to serve operational complaints and provide direction for problems faced both in the field and at the head office and also provides information regarding the remaining leave and remaining outpatient benefits whenever and wherever you are.

- Top 5 Frequently Asked Questions
SAMANTHA provides frequently asked questions so you can easily find solutions to your problems.

- Interactive conversation
Interacting with SAMANTHA is very easy, it can be through text-based or voice-based conversations which will also get a reply in the form of voice as well.

- Ease of reporting problems
SAMANTHA makes it easier to report field problems, both operational and support, as easy as sending an email so that a report ticket can be made by the IT Helpdesk.