What is Mixdesk?
The AI-driven social customer service platform integrates independent websites, WhatsApp, Facebook, Instagram, LINE, Telegram, Email and other channels to help enterprises continue to grow their global business.
Independent website + overseas social media | Full aggregation of news, private messages, and comments,
Unlimited seats, free for all corporate members! AI Token is completely free!
[GPT level AI employees]
Capability to pin crown, copy with one click. Using advanced large language model technology, you can set customized service goals based on AI characters and independently train various professional corpora to easily replicate the top-selling level.
Beyond the affinity and professionalism of manual customer service, whether it is pre-sales marketing or after-sales service, they can be completely independent and respond with ease.
[Breakthrough language restrictions, global communication is barrier-free]
Covering dozens of languages around the world, native-level two-way translation, automatic identification of customer languages, real-time accurate translation, and free switching of multiple languages.
[Overseas social media matrix account management, order completion rate increased by more than 30%]
One-stop management of all account private messages and comments. Automate message triggers and assign exclusive operations by home page/post.
Comments are responded to instantly, automatic recognition of customer comment content initiates dialogue, intelligent control of comments, deletion of black comments, and the conversion effect of chat orders is doubled.
[Active marketing mass messaging to continuously activate potential customers]
Promotional messages are sent in batches to efficiently reach a large number of potential customers, ensuring that target customers receive the latest marketing notifications as soon as possible.
Continuous improvement of AI 360°, accurate customer portraits, customized target customer groups, and continuous conversion of high-value customers.
[Automated workflow, never miss every potential customer]
The super flexible automation process allows you to completely customize the customer journey and realize automated labeling, customized message replies, comment processing, conversation transfer and other operations, making the service experience infinitely smooth.
