2024-11-14 00:00:00 CROS SOLUTIONS Support is the essential tool for companies looking to optimize their IT technical support. Our application facilitates incident management for both clients and employees, enabling quick and agile resolution of issues. With our application, clients can report incidents, track them in real-time, access their complete history, and receive instant notifications. Additionally, we offer real-time support through live chat or video calls and access to a knowledge base for autonomously resolving common problems. Our application is the perfect solution for improving the efficiency of technical support, enhancing communication, and increasing customer satisfaction.