Smart Towing monitors that assistance services meet the requirements
Smart Towing is incorporated into IBEROASISTENCIA's operational processes, to improve the quality of the service offered by the company. The tool is simple and very intuitive. The Smart QC consists of the implementation of a service sheet and survey, for quality improvement of their services and productivity.
SMART QC is a strategy to ensure care and continuous improvement in the quality offered by the organization. This means offering and satisfying customers to the maximum and achieve the company's objectives.
After completing the necessary information, from there, each process until the detailed obtaining of each service, including services later as well as after-sales.
A more detailed monitoring of the service offered is carried out and the problems sooner, to correct them more easily.