2025-07-25 00:00:00 SanTMS is Helpdesk Software designed to meet the needs of businesses of all sizes. It streamlines customer support operations through a ticket management system that organizes and simplifies the handling of inquiries and issues. Support tickets are tracked, categorized, prioritized, and assigned to the appropriate team members, enabling timely and effective resolution. The platform improves both customer experience and internal workflow. It helps support teams stay organized, reduces response time, and ensures accountability throughout the issue resolution process. SanTMS supports multi-channel communication, integrates with various business tools, and provides analytics to help improve service quality. SanTMS enables efficient communication and problem-solving between companies and their customers, helping teams deliver consistent and reliable support.