We help retailers with appointment booking and traffic management solution
Olik Merchant, we help retailers digitise business practices to provide personalised shopping and improved after sales experience to their premium customers. Using our solutions, retailers are able to significantly reduce the waiting time for their customers and drive customer loyalty. One of our solutions is appointment booking and traffic management using which customers can pre-book an appointment before visiting any retail place and have safe shopping or visit experience. In the back end, retailers have the flexibility to configure number of visitors, max group size, choose customised customer communication and manage walk-ins. All our solutions are aimed at helping reduce waiting time of customers and provide premium experience. Using the analytics dashboard, retailers are able to find time spent in their retail store by a given customer besides various other metrics like footfall, pre-registered vs walk-in customers etc.
