2025-08-06 00:00:00 Many companies manage the returns, complaints, and customization processes using inadequate, sometimes outdated, and hard-to-manage means that lack analytical tools aimed at identifying inefficiencies promptly and improving the process. RMAhero enhances communication and information tracking in the following areas: Returns (defective or damaged product; customer change of mind; order error; request for repair or replacement of warranty product; purchase withdrawal) Complaints