Dispatching Made Easy (DME)

Dispatching Made Easy (DME) is a dispatching and fleet management platform built exclusively for Non-Emergency Medical Transportation (NEMT) providers. Designed to meet the unique demands of medical transport operations, DME simplifies trip scheduling, vehicle tracking, driver communication, billing, and fleet management in a secure, cloud-based system. From single operators to multi-fleet providers, DME empowers NEMT businesses to deliver timely, safe, and high-quality transportation services for patients.

Drivers can receive active trips assignment and communication from dispatchers in real time. Drivers receive patient notes and optimized
routes. In-app navigation, real-time updates and digital signatures.

Medical facilities and case managers can log in to a dedicated portal to request rides, view trip statuses, and communicate directly with
dispatchers.

Automatically generate trip logs to assist with invoice creation. Custom fare structures, mileage rates, and time-based billing options are fully supported.

Track driver credentials, vehicle inspections, trip logs, and ADA compliance with built-in checklists and automated reminders. Generate
customizable reports for audits, broker documentation, and operational performance tracking.

Whether you're operating sedans, wheelchair-accessible vans, stretcher vans, or ambulatory transport units, DME lets you assign trips based on vehicle capabilities and patient requirements.

Access the system from anywhere, on any device. Whether you're in the office, on the road, or managing multiple regions, DME's cloud-based infrastructure ensures real-time access, data backup, and top-tier encryption.