KB Team boosts engagement, streamlines updates to enhance customer experience.
Benefits of the KB Team App:
The KB Team app gives our employees the exciting advantage of using digital technology to boost engagement with customers and to build confidence during their homebuying journey — reinforcing our commitment to customer satisfaction.
Ongoing communication: Direct messaging with our customers to stay connected and updated in real time.
Construction status: Take and send photos of your customers’ homes at each phase of the build.
Boost customer satisfaction: Homebuyers can connect with KB team members via the app, which can improve problem solving and lessen misunderstandings.
Increased efficiency: Streamlined processes allow for easier communication from KB sales, construction, and customer service teams to our customers.
Competitive market advantage: Our customer-first experience distinguishes KB from other homebuilders who may not offer similar technology.
