2025-09-02 00:00:00 IMPORTANT: ONLY WORKS IN HERCULES LAUNDRY LOCATIONS. LOOK FOR SIGNAGE. You can easily start cycles on washers and dryers in your laundry room with your phone. You can also send service requests if needed. *Real-time machine status only at select locations. For any service related issues, problems starting machines or to request a refund, please contact Hercules at [email protected] or 1-800-526-5760.