Digital Connect lets businesses communicate with customers via messaging apps.
The Digital Connect Mobile App enables agents to manage customer conversations seamlessly across messaging channels, bringing the full functionality of the Desktop Agent Inbox to mobile. With real-time notifications, agents can promptly respond to incoming conversations, share media, and utilize live chat translation—all with the added security of biometric login. This app empowers agents to stay connected with customers anytime, anywhere, ensuring consistent, high-quality support even without desktop access.
