2025-09-17 00:00:00 CDK Modern Retail CRM is a fully portable, interactive Customer Relationship and Dealership Management toolset available on a mobile tablet. This allows dealership sales staff to complete much of the process via a mobile device – at any time, from anywhere, without ever accessing sales tools through a traditional PC The CDK Modern Retail CRM App provides access to all CRM sales functionality to log prospects, search inventory, quote customers, track test drives, and follow up. CDK Modern Retail CRM provides ability to manage showroom, phone and internet leads no matter their location, and respond using phone, email or text tools to capitalize on every business opportunity. Real-time integration features with the in-store CRM ensures up-to-date data is available to authorized users at all times. These features include: · Search engine of customers and prospects.