2025-08-21 00:00:00 Lapor Mas is a Public Complaint Reporting Application which is a digital platform that allows the public to report various types of problems or complaints related to public services, the environment or other social issues directly and efficiently. This application aims to provide space for residents to convey their problems, with an easy, fast and transparent process. The main features of this app include: User Registration: Users can create an account to access reporting services and track the status of their complaints.