Order can be receive from business, consumer, or both, depending on the products
Orders can be received from businesses, consumers, or a mix of both, depending on the products. Offers and pricing may be done via catalogs, websites, or advertisements.
An integrated order management system may encompass these modules:
Product information (descriptions, attributes, locations, quantities) Inventory available to promise (ATP) and sourcing Vendors, purchasing, and receiving Marketing (catalogs, promotions, pricing) Customers and prospects Order entry and customer service (including returns and refunds) Financial processing (credit cards, billing, payment on account) Order processing (selection, printing, picking, packing, shipping)
