2025-08-13 00:00:00 Rate customer experience at the right moment at the right place: according to this survey, “loyalty program members are likely to rate customer experience with a brand seven points higher than non-members”. Using geofencing marketing, retail companies can encourage their customers to rate their experience when they leave the store, shopping mall, restaurant or supermarket, allowing retailers to increase campaign effectiveness. Promote your loyalty program to non-members: Increase your loyalty member’s base by encouraging non-members to join your retail loyalty program. Use geofencing, beacon marketing to run campaigns triggered by how much time they stay in a place and how many times they visit a place.